Integrated
Health Associate
An
ideal candidate would have strong oral communication skills and could
communicate effectively with patients, health care providers and community
members. This position requires someone with a close attention to detail and the
ability to manage multiple projects and deadlines.
Principal Duties and
Responsibilities:
Establish and
maintain relationships with identified service providers to enhance community
support and integrated health services for patients.
- Assist patients in accessing community resources.
- Maintain on-going tracking and appropriate documentation of referrals.
- Ensure complete and accurate information in patients’ medical record including patient demographic, current insurance information, specialist consults, and hospital visits.
- Follow up with patients to ensure understanding of disease knowledge, medication compliance, specialty services, and/or any other medical or community services recommended by the care team.
- Act as a system navigator and point of contact for patients and families. May assume advocate role on the patient’s behalf to ensure provision of all services to patient/family.
- Perform follow up with patients of scheduled appointments via mail or phone. Follow up with patients who do not present for scheduled appointments.
- Coordinate Parenting Fundamental classes including participant recruitment/retention and room set up.
- Participates as a member of a multi-disciplinary team towards the development and implementation of integrated health services
- Participates in staff development and training as requested
- Participates in outreach activities including those events held after hours or on weekends