Location: New York, NY
Duties and Responsibilities include:
- Develops and documents the Quality Management (QM) Plan, Work Plan and Work Plan Evaluation for the health center
- Leads QI initiatives utilizing QI processes and assists health center teams in developing appropriate tracking metrics to monitor performance to ensure compliance with the center's QM Plan
- Performs root cause analyses and recommends appropriate actions to improve clinical and non-clinical outcomes.
- Works with clinicians to conduct chart review to meet various reporting requirements including HIVQUAL, UDS and RSR
- Develops Quality Assurance (QA) chart review check list and conducts QA activities
- Responsible for creating a system for population management and conducting population management activities
- Oversees and coordinates the health insurances' Quality Incentive Program initiatives and tracks progress towards goals.
- Manages the adverse event/serious reportable event review process for licensed providers in conjunction with the CMO and COO.
- Collaborates with Clinic Manager and CMO regarding quality initiatives and contractual, regulatory and accreditation requirements
- Provides support to the Clinic Manager for maintaining NCQA accreditation.
- Attends all required trainings and meetings
- Represents health center in Quality of Care meetings
- Performs other duties and/or special projects as assigned.
Minimal Qualifications:
- Advanced Degree in health related field or BS in Nursing degree required. MPH is strongly preferred
- 2 years FT experience working in the health field required; 1 year of experience working in QM/QA field strongly preferred
- Experience working with Medicaid population strongly preferred
- Experience with NCQA accreditation standards strongly preferred
- Strong oral and written communication skills required; ability to interact within all levels of the organization.
- Strong working knowledge of Microsoft Office products required.
- Demonstrated ability to successfully plan, organize and manage projects.
- Detail oriented, excellent proof reading and editing skills.
- Experience working with medical Software; eClinicalWorks strongly preferred
Send a resume, a cover letter (including minimum salary requirements), and three references to Mihaela Mihai, Clinic Manager, via email at mmihai@apicha.org. Position is open until filled. No phone calls will be accepted. Emails without cover letter and salary requirements will not be considered.
