Job posting Refugee Healthcare specialist

Refugee Healthcare Specialist
World Relief - Wheaton, IL
Part-time

This position has the responsibility of facilitating the day to day operations of the healthcare team at World Relief DuPage. The position ensures that all aspects of refugee health care are provided for in collaboration with community providers and internal World Relief DuPage departments. It will be directly responsible for carrying out the assessment and case management responsibilities for clients with intensive medical concerns. This position will supervise the Medical Services Coordinator and healthcare interns. Responsibilities: Client Services · Create and provide updated orientation materials to clients on the U.S. health care system, in coordination with the new arrivals orientation · Assess cases for enrollment into Intensive Medical Case Management program, establish case plans for clients enrolled, and support IMCM clients to reach their program goals and improve in self-care · Educate clients regarding western medical practices and preventative care · Assist IMCM clients without access to personal and/or public transportation to identify methods of transportation to/from providers · Develop and maintain relationships with healthcare providers, hospitals, clinics, and transportation providers, and distribute this information to clients through the resource binder and/or other means · As time/resources permit, continue to develop and implement the community health promoter program Planning, Reporting, and Coordination · Coordinate the day-to-day healthcare services for refugees to fulfill WR program and funder requirements · As needed, establish operational policies and develop/maintain best practices in refugee healthcare service provision · Ensure monthly reporting information is submitted in a timely manner, and monitor grant outcomes · Assist with healthcare program planning and grant writing Supervision · Provide supervision for Medical Services Coordinator, including performance management and troubleshooting systemic issues · Develop internship roles and provide supportive supervision for healthcare interns · Assist in the screening and hiring of healthcare staff and interns Qualifications: Personal Christian faith and a heart for service to vulnerable people Committed to the mission, vision and values of World Relief Previous cross-cultural experience required Four-year degree required / MPH or MSW preferred Knowledgeable in State and/or local Human Services Systems and safety nets Minimum two years case management or healthcare experience desired Demonstrated strong problem-solving abilities Project/program management skills including planning, implementing, measuring, and assessing project effectiveness Previous experience working independently to assist others in reaching their goals Knowledgeable of health care reform in the US and/or has an eagerness to learn Willingness to advocate for WR clients Strong verbal and written communication skills Well organized Proficiency with Microsoft Word & Excel Valid driver’s license and access to a vehicle required